Payment & Shipping

SERVICE GUARANTEE
We ship most our products from UK and Netherlands. All erectile dysfunction products are shipped from Hungary.
Subject to stock orders are despatched within 3 working days with a tracking number.
Get 100% refund or reship if your package is lost in transit (see Reship Policy below).
Discreet packaging without any markings or references to the website.
Only original high quality products manufactured to Good Manufacturing Practice standards.

RESHIP POLICY
It is your responsibility to monitor the tracking information. There is no reship or refund if your package is returned by the postal service of your country because you: entered the wrong shipping address, were not able to accept the package at your address for whatever reason, were not able to pick up the package from your local sorting/post office or you did not pay import taxes and duties. We will refund or reship 16 days after despatch if the package is undelivered for any other reason apart from those listed above.

IMPORT TAX AND DUTIES
You may be liable to import tax and duties in your country. Based on our exprience this varies from 8 to 30 EUR depending on your country.

PAYMENT OPTIONS
SEPA EU Bank transfer sepa.jpg
PayPal in USD only (+15% surcharge)  paypal-mospharma.jpg
Bitcoins cryptocurrency (10% discount)  bitcoin-small.png
Ethereum cryptocurrency (10% discount)ethereum-mospharma.jpg
Monero cryptocurrency (10% discount) monero-logo.png

BUY BITCOINS IN EUROPE
Read our guide on how to purchase Cryptocurrencies

AVERAGE DELIVERY TIMES
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Delivery can take 1-5 weeks depending in which country you are in and stock availability.
*All shipments are sent out via tracked mail within 3 working days after receipt of payment. You will receive a tracking number shortly after your order has been despatched.

POSTAGE AND PACKING FLAT RATE
Regardless of order size or value - 25 EUR

WHERE WE SHIP
Austria
Belgium
Bosnia and Herzegowina
Bulgaria
Croatia
Czech Republic
Cyprus
Denmark
Estonia
Germany
Greece
Hungary
Ireland
Italy
Latvia
Luxembourg
Malta
Monaco
Montenegro
Portugal
Reunion
Romania
Slovakia
Slovenia
Spain
Sweden
Go to RUPharma.com for shipping to other countries not listed above including: Australia, Austria, Belgium (for shipping from Russia at lower price), Bulgaria, Croatia, Cyprus, France, Hong Kong, Israel, Japan, Lithuania, Malaysia, Netherlands, Poland, Serbia, Switzerland, Thailand, United Kingdom and United States.

PACKAGING
Discreet packaging without any markings.
Shipped in a padded envelope.